In most cases, you should contact the OEM (original equipment manufacturer) or the system builder directly to replace Microsoft software that was distributed with your computer. Replacement OEM or system builder software media If a product is no longer under warranty, the replacement item may no longer be available. The customer service representative will advise you of any replacement costs or shipping and handling fees that may be charged. You must be in possession of the product (if it is damaged or defective) and be able to provide proof of purchase. To request replacement hardware or software, contact the Microsoft Supplemental Parts team at the appropriate contact number that is provided in the 'Contact Information' section. Replacements for damaged, defective, or lost Microsoft software or hardware To order media for service packs, contact the Microsoft Supplemental Parts team at the appropriate contact number that is provided in the 'Contact Information' section. TTY customers: Contact Microsoft at (800) 718-1599, Monday through Friday, 5:00 A.M. In the United States and Canada, you can reach the Microsoft Supplemental Parts team at the contact numbers that are listed here: Note See the 'Other Information' section for information about how to make international replacement requests More Information Product media exchanges (CDs for DVDs or DVDs for CDs) Replacements for Microsoft software or hardware To locate service packs, go to and search for the service pack you need. Note Service packs that are available for download on the Internet might not be immediately available on CD. If you are in North America, the Microsoft Supplemental Parts team can help you obtain any of the following: Please note that this process excludes obsolete and discontinued products.

This article describes how to easily order media for service packs, and replace Microsoft software or hardware. How to replace Microsoft software or hardware and order service packs INTRODUCTION

Windows 10 microsoft money replacement